If I Were Tourism Secretary
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Long term, I would set up an office under the DoT whose sole purpose is the creation, marketing and protection of Brand Philippines. Many countries already do that. The DoT has many departmental concerns to address and the marketing of Brand Philippines is only one of them. Creating and protecting Brand Philippines is a gargantuan task that requires a number of people dedicated only to doing that function.
I’d commission an intensive market research that includes a brand audit. How does the global community view the Philippine brand? Where are we now in their minds? Find answers to all the basic marketing and branding questions that is needed in order to conceptualize a new marketing campaign.
I would review past tourism marketing campaigns. Figure out what worked and what didn’t. Go to my tourism data and analyze it in terms of the current situation. Have a discussion with my boss regarding his tourism vision. Talk to stakeholders and get their visions for their own companies or organizations. That way, when I conceptualize my marketing strategy, I can align it with their visions so that it becomes a win-win reality for everybody.
I’d require an inventory of our tourism assets. What do we have now that tourists can appreciate? What else can we offer them? What are we prepared to offer them? What we have and what we are prepared to offer are 2 different things. We may have a fabulous virgin beach but we might not want tourists trampling through that. If we don’t want to sell it, don’t market it. We don’t have to sell every conceivable tourism asset we have. We just have to choose which brings the most ROI to us.
If we don’t want to sell it, don’t market it.
If we want to offer something new, are we prepared to make the proper investments for it? Is it even profitable to create this new tourism offering? For a time, everyone wanted to construct a wakeboarding facility following CamSur’s success. Why would you even offer that if your area has the Pacific Ocean in front of you? It is a costly endeavor to turn a weakness into strength. Instead, turn what you have into a unique advantage or create a stronger position than your competitors.